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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
I ordered the owl via website, it was a defective piece, hence went through a long process of getting it replaced... They sent me another faulty piece which doesn't work..and now they say they cannot replace it again.... My Messages are being ignored now.... Terrible experience
Nice show piece but light visibility should be more
I bought it in April 2025. It was beautiful..but after 6 months it's solar lights are not working .
It's beauty is lost 😔
i expected it to be made of some tough material as it is outdoor decoration, but it just fell from 1 foot height and broke. i was highly disappointed.
Nice product
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